Resorts Casino Hotel

IT INFRASTRUCTURE & SYSTEMS MG

ID
2024-4647
Job Locations
USA-NJ-Atlantic City
Category
IT
Position Type
Full Time

Overview

This role is to plan, organize, and to ensure the up to date, stable, secure and efficient operation of the organization’s server infrastructure & services. This includes responsibility for keeping current with server hardware, software, firmware, operating system levels, security practices, as well as operating in an optimal manner.

Responsibilities

Strategy & Planning

  • Design and implement short- and long-term strategic plans to ensure compute & storage capacity meets existing and future requirements.
  • Develop, implement, and maintain policies, procedures, and associated training plans for server administration.
  • Oversee all reports and documentation related to supported systems
  • Develop proactive maintenance schedules for server/storage equipment
  • Develop Disaster Recovery plans, procedures, and processes for server area.

Operational Management

  • Performs other duties as assigned
  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all server/storage equipment. 
  • Practice IT asset management, including maintenance of component inventory and related documentation.
  • Oversee projects and project portfolio for enterprise servers & products.
  • Practice asset management, including maintenance of server component inventory and related documentation and technical specifications information.
  • Administer and maintain end user accounts, permissions, and access rights.
  • Perform server and security audits.
  • Perform system backups and recovery.
  • Monitor and test network performance and provide network performance statistics and reports.
  • Proven ability to diagnose and troubleshoot Active Directory related issues.
  • Responds to all system security weak points and partners with other teams and third party vendors to resolve security issues
  • Adherence to change management policy/procedures.
  • Promotes positive public relations.
  • Tier 3 support for applications
  • Product support and vendor management skills are mandatory

Qualifications

Formal Education & Certification

  • Four-year university degree or college diploma in the field of computer science and/or 5 years equivalent work experience.
  • Certifications in any areas of Information Technology are desired

Knowledge & Experience

  • Competence in managing a virtualized server environment required
  • Experience with SAN/NAS technologies required
  • Experience in managing an Office 365/cloud based productivity suite environment a plus.
  • Experience with information security hardware/software is desirable.
  • Proven experience with compute/storage capacity planning required
  • Strong, hands-on technical knowledge of network and PC operating systems required
  • Excellent hardware troubleshooting experience required
  • Experience with eDiscovery & data forensics a plus
  • Understanding of disaster recovery & business continuity processes a plus.
  • Project management experience a plus.
  • Casino gaming environment/Hospitality Industry experience desirable

Technical Expertise

At least 5 years of hands-on experience with the following technologies:

  • Windows Server platform
  • VMWare ESX platform
  • Cisco UCS compute platform/ EMC SAN/ DataDomain
  • Microsoft Active Directory
  • Microsoft Office 365
  • Microsoft SharePoint
  • Microsoft Sequel
  • Microsoft Powershell and/or VB scripting desirable

Essential Functions

ESSENTIAL PHYSICAL FUNCTIONS

 

(O) Standing

(F) Walking

(F) Sitting

(O) Kneeling

(N) Running

(O) Lifting                                                                                 Max Weight:      100lbs

(N) Pushing                                                                             Max Weight:   

(N) Pulling                                                                                        Max Weight:   

(N) Carrying                                                                                  Max Weight:     

(O) Bending

(O) Stooping

(O) Climbing Stairs

(N) Climbing Ladders                                                                      Max Height:

(N) Working at a Height Level Above The Floor                         Max Height:

(N) Finger Dexterity

(F) Full Use of Both Hands

(N) Crawling

(N) Balancing

(N) Throwing

(N) Twisting

(O) Reaching                                                                                    Max Height:

(N) Driving

(N) Working On or With Moving Machinery

(N) Working at Rapid Work Speed

(O) Working in Isolation

(C Working Around People

(C) Hearing Conversation

(N) Hearing High Acuity

(C) Speaking Clearly

(C) Seeing Near

(O) Seeing Far

(N) Seeing – Depth Perception

(N) Seeing - Color Vision

 

Other-Describe:

 

ESSENTIAL MENTAL FUNCTIONS

(F) Writing English

(F) Reading English

(C) Speaking English

(F) Working under Pressure/Stress

(O) Speaking With Guests/Customers

(F) Speaking With Employees

(F) Working with Basic Math Skills

(F) Making Decisions Based On Facts

(F) Making Decisions Based On Data

(O) Making Decisions Based On Personal Judgment

(F) Making Accurate Measurements According To Set Standards

(O) Planning and/or Supervising the Activities Others

 

ESSENTIAL INTERACTIVE FUNCTIONS

(O) Working under Close Supervision

(F) Working under Minimal Supervision

(F) Working and Interacting With Management in a Professional and Courteous Manner

(F) Working and Interacting With Co-Workers in a Professional and Courteous Manner

(O) Working and Interacting With Guests in a Professional and Courteous Manner

 

ESSENTIAL ENVIRONMENT FUNCTIONS

(C) Working Inside

(N) Working Outside

(F) Working in a Fast Paced Environment

(N) Exposed To Chemicals Describe:

(N ) Exposed To Dust, Fumes, Gases, Describe:

(N) Exposed To Smoke

(N) Exposed To Excessive Noise

(O) Working in Dimly Lit Areas

(N) Working in Sudden Marked Changes of Temperature and Humidity

 

Other Describe: 

 

Key

Not Applicable          (N)

Occasional                (O) Under 2 hours

Frequent                    (F) 2 hours to 5 hours

Constant                    (C) more than 5 hours

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