Resorts Digital, LLC. Is looking to fill the Digital Gaming Coordinator position in the Online Gaming Space.   This position will be working in the CRM/VIP team to deliver promotional campaigns in a fast-paced, team-focused environment.  We are looking to cultivate this position to assist in managing projects for ResortsCasino.com and MoheganSunCasino.com. 

We are looking for the right people to lead in expanding and growing this division. The right candidate will be self, task and project oriented.  The position requires the ability to be both consultative and execution oriented. 

• Coordinates the bulk of Online Casino-related promotions from creative to implementation.
• Coordination of all promotional creative assets, copy, and communication setup/delivery (including but not limited to promotional emails, SMS/text, and pushing messaging).
• Promotional campaign development and administration including coordination, analysis, and continual monitoring for progress. 
• Assists CRM Director with project plans, timelines for new digital media launches and keeps tasks on track to meet deadlines.
• Works with third parties to coordinate receipt, delivery and storage of digital gaming assets. 
• Monitors and reports on progress of daily promotional campaigns.
• Measures and reports performance of promotional campaigns and assess against KPIs.
• Work with the Player Support Team to support and respond to player inquiries with a sense of urgency while providing knowledgeable and accurate information.
• Stays on top of changes in the digital marketing environment to best serve the objective of the player and adjust plans accordingly.
• Contributes to the growth and performance of the Digital Gaming Team.
• Ensures a high degree of credibility and integrity is always maintained across all platforms.
• Promote a positive image for ResortsCasino.com and its sports betting sites.
• Performs all other related and compatible duties as assigned.
• Promotes outstanding customer relations.

• College degree or 2-3 years’ Marketing experience preferred.
• Experience in online gaming or casino customer service, desired.
• A minimum of 1-year experience in a regulated sports betting role with significant online presence.
• Passionate about various sports, a plus.
• Proficiency in Microsoft Office Suite required.
• Exceptional organizational, communication, and time management skills.
• Ability to handle multiple projects simultaneously.
• Ability to work independently and contribute in a team environment.
• Experience working in a regulated working environment.
• Strong interpersonal skills and unwavering in the areas of diplomacy and professionalism are critical to success in this position.
• Ability to be both execution and consultative oriented.

* Resorts is an equal opportunity employer

** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

ESSENTIAL PHYSICAL FUNCTIONS

• Standing
• Walking
• Sitting
• Kneeling
• Running
• Lifting
  • Max Weight: 20 lbs
• Pushing
  • Max Weight: 20 lbs
• Pulling
  • Max Weight: 20 lbs
• Carrying
  • Max Weight: 20 lbs
• Bending
• Climbing Stairs
• Finger Dexterity
• Full Use of Both Hands
• Driving
• Working at Rapid Work Speed
• Working in Isolation
• Working Around People
• Hearing Conversation
• Speaking Clearly
• Seeing Near
• Seeing Far
• Seeing – Depth Perception
• Seeing - Color Vision

ESSENTIAL MENTAL FUNCTIONS

• Writing English
• Reading English
• Speaking English
• Working under Pressure/Stress
• Speaking With Guests/Customers
• Speaking With Employees
• Working with Basic Math Skills
• Making Decisions Based On Facts
• Making Decisions Based On Data
• Making Decisions Based On Personal Judgment
• Making Accurate Measurements According To Set Standards
• Planning and/or Supervising the Activities Others

ESSENTIAL INTERACTIVE FUNCTIONS

• Working under Close Supervision
• Working under Minimal Supervision
• Working and Interacting With Management in a Professional and Courteous Manner
• Working and Interacting With Co-Workers in a Professional and Courteous Manner
• Working and Interacting With Guests in a Professional and Courteous Manner

ESSENTIAL ENVIRONMENT FUNCTIONS

• Working Inside
• Working Outside
• Working in a Fast Paced Environment
• Exposed To Smoke
• Exposed To Excessive Noise
• Working in Dimly Lit Areas
• Working in Sudden Marked Changes of Temperature and Humidity