Resorts Casino Hotel


Job Locations
USA-NJ-Atlantic City
Environmental Services
Position Type
Full Time


  • Coordinates staffing, scheduling and activities of public area cleaning staff.
  • Responsible for service areas on guest room floors.
  • Ensures all employees obtain necessary supplies and equipment.
  • Assists with staffing, scheduling and training of staff.
  • Responsible for issuance and maintenance of all equipment.
  • Responsible for issuance and storage of all cleaning chemicals.
  • Monitors day to day schedules, as well as all routine work involved in the schedules, and ensures that all policies and procedures are followed.
  • Is knowledgeable of all job descriptions and shift activities.
  • Trains employees in the proper and safe use of all cleaning chemicals, supplies, and mechanical equipment.
  • Controls the issuing and proper return of all equipment. Equipment to be repaired, follows through with repair request and logging of same.
  • Disciplines employees via write-up’s. Attends grievance hearings as necessary.
  • Ensures that cleanliness of all areas of responsibility during the shift, and conducts quality control inspections.
  • Project workers will be the responsibility of the shift manager in the area where said work is being performed.
  • Evaluates new personnel prior to completion of probationary period.
  • Responsible for walk through of assigned areas with on-duty supervisors, prior to start of a shift, logging all pertinent information in log book.
  • Responsible for documentation of hours worked, overtime, and early-outs of all employees under a Shift Manager's jurisdiction by initialing same on sign-in sheets and making corresponding changes on daily assignment sheets.
  • Ensures all Resorts rules, regulations and policies are adhered to.
  • A Security escort will be provided when access to casino restricted areas is needed.
  • Promotes positive public relations.
  • Performs other duties as assigned.


  • College degree.(may substitute additional experience for degree)
  • Minimum two (2) years of appropriate experience.
  • Strong planning and organizational skills.
  • Good communication skills, organizational ability and judgment, as well as the ability to direct and manage people.

Essential Functions

** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.




(F) Standing

(F) Walking

(F) Sitting

(O) Kneeling

(N) Running

(O) Lifting                                                                                 Max Weight:  30 lbs      

(O) Pushing                                                                              Max Weight: 100 lbs    

(O) Pulling                                                                                Max Weight: 100 lbs    

(O) Carrying                                                                             Max Weight:  30 lbs      

(O) Bending

(O) Stooping

(O) Climbing Stairs

(N) Climbing Ladders                                                              Max Height: N/A

(N) Working at a Height Level Above The Floor                      Max Height: N/A

(C) Finger Dexterity

(C) Full Use of Both Hands

(O) Crawling

(O) Balancing

(N) Throwing

(O) Twisting

(O) Reaching                                                                           Max Height: 5 ft

(N) Driving

(F) Working On or With Moving Machinery

(F) Working at Rapid Work Speed

(O) Working in Isolation

(C) Working Around People

(C) Hearing Conversation

(F) Hearing High Acuity

(C) Speaking Clearly

(C) Seeing Near

(F) Seeing Far

(F) Seeing – Depth Perception

(C) Seeing - Color Vision




(C) Writing English

(C) Reading English

(C) Speaking English

(C) Working under Pressure/Stress

(F) Speaking With Guests/Customers

(C) Speaking With Employees

(F) Working with Basic Math Skills

(C) Making Decisions Based On Facts

(C) Making Decisions Based On Data

(C) Making Decisions Based On Personal Judgment

(C) Making Accurate Measurements According To Set Standards

(C) Planning and/or Supervising the Activities Others



(O) Working under Close Supervision

(C) Working under Minimal Supervision

(C) Working and Interacting With Management in a Professional and Courteous Manner

(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner

(O) Working and Interacting With Guests in a Professional and Courteous Manner



(C) Working Inside

(O) Working Outside

(C) Working in a Fast Paced Environment

(O) Exposed To Chemicals Describe: Cleaning Products

(O) Exposed To Dust, Fumes, Gases, Describe: Dust In Attic Storage Areas

(F) Exposed To Smoke

(O) Exposed To Excessive Noise

(O) Working in Dimly Lit Areas

(O) Working in Sudden Marked Changes of Temperature and Humidity




Not Applicable          (N)

Occasional                (O) Under 2 hours

Frequent                    (F) 2 hours to 5 hours

Constant                    (C) more than 5 hours


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