The System & Application Administrator’s role is to plan, organize, and to ensure the up to date, stable, secure and efficient operation of the organization’s server infrastructure & services. This includes responsibility for keeping current with server hardware, software, firmware, operating system levels, security practices, as well as operating in an optimal manner.

Strategy & Planning

• Design and implement short- and long-term strategic plans to ensure compute & storage capacity meets existing and future requirements.
• Develop, implement, and maintain policies, procedures, and associated training plans for server administration.
• Oversee all reports and documentation related to supported systems
• Develop proactive maintenance schedules for server/storage equipment
• Develop Disaster Recovery plans, procedures, and processes for server area.

Operational Management

• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all server/storage equipment.  
• Practice IT asset management, including maintenance of component inventory and related documentation.
• Oversee projects and project portfolio for enterprise servers & products.
• Practice asset management, including maintenance of server component inventory and related documentation and technical specifications information.
• Administer and maintain end user accounts, permissions, and access rights.
• Perform server and security audits.
• Perform system backups and recovery.
• Monitor and test network performance and provide network performance statistics and reports.
• Proven ability to diagnose and troubleshoot Active Directory related issues.
• Responds to all system security weak points and partners with other teams and third party vendors to resolve security issues
• Adherence to change management policy/procedures
• Tier 3 support for applications
• Promotes positive public relations.
• Performs other duties as assigned.

Formal Education & Certification

• Four-year university degree or college diploma in the field of computer science and/or 5 years equivalent work experience.
• Certifications in any areas of Information Technology are desired

Knowledge & Experience

• Product support and vendor management skills, required.
• Competence in managing a virtualized server environment required
• Experience with SAN/NAS technologies required
• Experience in managing an Office 365/cloud based productivity suite environment a plus.
• Experience with information security hardware/software is desirable.
• Proven experience with compute/storage capacity planning required
• Strong, hands-on technical knowledge of network and PC operating systems required
• Excellent hardware troubleshooting experience required
• Experience with eDiscovery & data forensics a plus
• Understanding of disaster recovery & business continuity processes a plus.
• Project management experience a plus.
• Casino gaming environment/Hospitality Industry experience desirable

Technical Expertise

At least 5 years of hands-on experience with the following technologies:

• Windows Server platform
• VMWare ESX platform
• Cisco UCS compute platform/ EMC SAN/ DataDomain
• Microsoft Active Directory
• Microsoft Office 365
• Microsoft SharePoint
• Microsoft Sequel
• Microsoft Powershell and/or VP scripting, desirable 

Personal Attributes

• Willingness to learn new technologies.
• Ability to make sound and logical judgments.
• Demonstrated leadership and personnel/project management skills.
• Good understanding of the organization’s goals and objectives.
• Strong interpersonal, written, and oral communication skills.
• Able to conduct research into issues and products as required.
• Ability to prioritize and execute tasks in a high-pressure environment
• Ability to present ideas in a user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment

*Resorts is an equal opportunity employer

** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

ESSENTIAL PHYSICAL FUNCTIONS

(O) Standing

(F) Walking

(F) Sitting

(O) Kneeling

(N) Running

(O) Lifting                                                                           Max Weight: 100lbs

(N) Pushing                                                                        Max Weight: N/A  

(N) Pulling                                                                          Max Weight: N/A  

(N) Carrying                                                                       Max Weight: N/A    

(O) Bending

(O) Stooping

(O) Climbing Stairs

(N) Climbing Ladders                                                         Max Height: N/A

(N) Working at a Height Level Above The Floor                 Max Height: N/A

(N) Finger Dexterity

(F) Full Use of Both Hands

(N) Crawling

(N) Balancing

(N) Throwing

(N) Twisting

(O) Reaching                                                                         Max Height: 3’

(N) Driving

(N) Working On or With Moving Machinery

(N) Working at Rapid Work Speed

(O) Working in Isolation

(C Working Around People

(C) Hearing Conversation

(N) Hearing High Acuity

(C) Speaking Clearly

(C) Seeing Near

(O) Seeing Far

(N) Seeing – Depth Perception

(N) Seeing - Color Vision

ESSENTIAL MENTAL FUNCTIONS

(F) Writing English

(F) Reading English

(C) Speaking English

(F) Working under Pressure/Stress

(O) Speaking With Guests/Customers

(F) Speaking With Employees

(F) Working with Basic Math Skills

(F) Making Decisions Based On Facts

(F) Making Decisions Based On Data

(O) Making Decisions Based On Personal Judgment

(F) Making Accurate Measurements According To Set Standards

(O) Planning and/or Supervising the Activities Others

ESSENTIAL INTERACTIVE FUNCTIONS

(O) Working under Close Supervision

(F) Working under Minimal Supervision

(F) Working and Interacting With Management in a Professional and Courteous Manner

(F) Working and Interacting With Co-Workers in a Professional and Courteous Manner

(O) Working and Interacting With Guests in a Professional and Courteous Manner

ESSENTIAL ENVIRONMENT FUNCTIONS

(C) Working Inside

(N) Working Outside

(F) Working in a Fast Paced Environment

(N) Exposed To Chemicals Describe:

(N ) Exposed To Dust, Fumes, Gases, Describe:

(N) Exposed To Smoke

(N) Exposed To Excessive Noise

(O) Working in Dimly Lit Areas

(N) Working in Sudden Marked Changes of Temperature and Humidity

Key

Not Applicable          (N)

Occasional                (O) Under 2 hours

Frequent                    (F) 2 hours to 5 hours

Constant                    (C) more than 5 hours