Resorts Casino Hotel

CASINO MANAGER

ID
2022-3608
Job Locations
USA-NJ-Atlantic City
Category
Table Games
Position Type
Full Time

Responsibilities

  • Responsible for the operation of the Casino Table Games and Slot Operations departments in accordance with applicable Casino Control Commission and Division of Gaming Enforcement regulations, company policies and internal controls.
  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of casino table games and slot operations is paramount and aligned with Company goals and objectives.
  • Serves as a role model for employees while fostering teamwork, employee morale, motivation and open communication. Coaches and develops employees using a consistent, approachable demeanor and clearly articulating expectations.
  • Responsible for ensuring that appropriate staffing levels are maintained to include forecasting needs, hiring, training, scheduling, coaching, evaluating and motivating personnel.
  • Monitors Table Game and Slot Machine performance to ensure profitability and revenue enhancement.
  • Establishes and documents SOPs for Slot Service Operations ensuring they are aligned with company policy and procedures and to ensure maximum efficiency and compliance.
  • Keeps abreast of current trends, games, technology, and regulatory changes as they pertain to slot operations and slot marketing and makes recommendations to the Vice President of Casino Operations, as appropriate.
  • Responsible for addressing the needs of Table Games and Slots customers and maintaining a strong service culture that ensures a high level of customer satisfaction.
  • This position functions as the Casino Manager in accordance with N.J.A.C.13:69D-1.11(b)5 overseeing the Casino Games Department and Slot Operations Department.
  • Promotes positive public relations.
  • Performs other duties as assigned.

Qualifications

  • Minimum of ten (10) years casino management experience.
  • Previous quantifiable casino manager experience required.
  • Knowledge of all casino games rules and regulations.
  • Experience with scheduling and budgeting in a casino environment.
  • Overall familiarity with Slot Operations.
  • Knowledge of Word, Excel, SDS, LSI, Purchasing and related computer programs.
  • Strong organizational, planning, and leadership skills.
  • Strong written and oral communication skills.
  • Strong customer service and employee relations skills.
  • Ability to effectively prioritize and coordinate sever tasks simultaneously.
  • Ability to work a flexible schedule to include, nights, weekends, and holidays.

Essential Functions

** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

 

ESSENTIAL PHYSICAL FUNCTIONS

 

(F) Standing

(F) Walking

(C) Sitting

(N) Kneeling

(N) Running

(O) Lifting                                                                                Max Weight: 20 lbs      

(O) Pushing                                                                             Max Weight: 20 lbs    

(O) Pulling                                                                               Max Weight: 20 lbs    

(O) Carrying                                                                            Max Weight: 20 lbs      

(F) Bending

(N) Stooping

(F) Climbing Stairs

(N) Climbing Ladders                                                              Max Height: n/a

(N) Working at a Height Level Above The Floor                     Max Height: n/a

(C) Finger Dexterity

(C) Full Use of Both Hands

(N) Crawling

(N) Balancing

(N) Throwing

(N) Twisting

(O) Reaching                                                                          Max Height: 3 ft

(F) Driving

(N) Working On or With Moving Machinery

(C) Working at Rapid Work Speed

(N) Working in Isolation

(C) Working Around People

(C) Hearing Conversation

(C) Hearing High Acuity

(C) Speaking Clearly

(C) Seeing Near

(C) Seeing Far

(C) Seeing – Depth Perception

(C) Seeing - Color Vision

 

ESSENTIAL MENTAL FUNCTIONS

(C) Writing English

(C) Reading English

(C) Speaking English

(C) Working under Pressure/Stress

(C) Speaking With Guests/Customers

(C) Speaking With Employees

(C) Working with Basic Math Skills

(C) Making Decisions Based On Facts

(C) Making Decisions Based On Data

(C) Making Decisions Based On Personal Judgment

(O) Making Accurate Measurements According To Set Standards

(C) Planning and/or Supervising the Activities Others

 

ESSENTIAL INTERACTIVE FUNCTIONS

(O) Working under Close Supervision

(C) Working under Minimal Supervision

(C) Working and Interacting With Management in a Professional and Courteous Manner

(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner

(C) Working and Interacting With Guests in a Professional and Courteous Manner

 

ESSENTIAL ENVIRONMENT FUNCTIONS

(C) Working Inside

(O) Working Outside

(C) Working in a Fast Paced Environment

(N) Exposed To Chemicals Describe:

(N) Exposed To Dust, Fumes, Gases, Describe:

(O) Exposed To Smoke

(O) Exposed To Excessive Noise

(N) Working in Dimly Lit Areas

(N) Working in Sudden Marked Changes of Temperature and Humidity

 

Key

Not Applicable          (N)

Occasional                (O) Under 2 hours

Frequent                    (F) 2 hours to 5 hours

Constant                    (C) more than 5 hours

 

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