Resorts Casino Hotel

SYSTEM & APPLICATION ADMINISTRATOR

ID
2021-2695
Job Locations
USA-NJ-Atlantic City
Category
IT
Position Type
Full Time

Overview

The System & Application Administrator’s role is to plan, organize, and to ensure the up to date, stable, secure and efficient operation of the organization’s server infrastructure & services. This includes responsibility for keeping current with server hardware, software, firmware, operating system levels, security practices, as well as operating in an optimal manner.

Responsibilities

Strategy & Planning

  • Design and implement short- and long-term strategic plans to ensure compute & storage capacity meets existing and future requirements.
  • Develop, implement, and maintain policies, procedures, and associated training plans for server administration.
  • Oversee all reports and documentation related to supported systems
  • Develop proactive maintenance schedules for server/storage equipment
  • Develop Disaster Recovery plans, procedures, and processes for server area.

Operational Management

  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all server/storage equipment.  
  • Practice IT asset management, including maintenance of component inventory and related documentation.
  • Oversee projects and project portfolio for enterprise servers & products.
  • Practice asset management, including maintenance of server component inventory and related documentation and technical specifications information.
  • Administer and maintain end user accounts, permissions, and access rights.
  • Perform server and security audits.
  • Perform system backups and recovery.
  • Monitor and test network performance and provide network performance statistics and reports.
  • Proven ability to diagnose and troubleshoot Active Directory related issues.
  • Responds to all system security weak points and partners with other teams and third party vendors to resolve security issues
  • Adherence to change management policy/procedures
  • Tier 3 support for applications
  • Promotes positive public relations.
  • Performs other duties as assigned.

Qualifications

Formal Education & Certification

  • Four-year university degree or college diploma in the field of computer science and/or 5 years equivalent work experience.
  • Certifications in any areas of Information Technology are desired

Knowledge & Experience

  • Product support and vendor management skills, required.
  • Competence in managing a virtualized server environment required
  • Experience with SAN/NAS technologies required
  • Experience in managing an Office 365/cloud based productivity suite environment a plus.
  • Experience with information security hardware/software is desirable.
  • Proven experience with compute/storage capacity planning required
  • Strong, hands-on technical knowledge of network and PC operating systems required
  • Excellent hardware troubleshooting experience required
  • Experience with eDiscovery & data forensics a plus
  • Understanding of disaster recovery & business continuity processes a plus.
  • Project management experience a plus.
  • Casino gaming environment/Hospitality Industry experience desirable

Technical Expertise

At least 5 years of hands-on experience with the following technologies:

  • Windows Server platform
  • VMWare ESX platform
  • Cisco UCS compute platform/ EMC SAN/ DataDomain
  • Microsoft Active Directory
  • Microsoft Office 365
  • Microsoft SharePoint
  • Microsoft Sequel
  • Microsoft Powershell and/or VP scripting, desirable 

Personal Attributes

  • Willingness to learn new technologies.
  • Ability to make sound and logical judgments.
  • Demonstrated leadership and personnel/project management skills.
  • Good understanding of the organization’s goals and objectives.
  • Strong interpersonal, written, and oral communication skills.
  • Able to conduct research into issues and products as required.
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Ability to present ideas in a user-friendly language.
  • Highly self-motivated and directed.
  • Keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment

Essential Functions

ESSENTIAL PHYSICAL FUNCTIONS

  • Standing
  • Walking
  • Sitting
  • Kneeling
  • Lifting
  • Max Weight: 100lbs
  • Bending
  • Stooping
  • Climbing Stairs
  • Full Use of Both Hands
  • Reaching
  • Working in Isolation
  • Working Around People
  • Hearing Conversation
  • Speaking Clearly
  • Seeing Near
  • Seeing Far

 

ESSENTIAL MENTAL FUNCTIONS

  • Writing English
  • Reading English
  • Speaking English
  • Working under Pressure/Stress
  • Speaking With Guests/Customers
  • Speaking With Employees
  • Working with Basic Math Skills
  • Making Decisions Based On Facts
  • Making Decisions Based On Data
  • Making Decisions Based On Personal Judgment
  • Making Accurate Measurements According To Set Standards
  • Planning and/or Supervising the Activities Others

 

ESSENTIAL INTERACTIVE FUNCTIONS

  • Working under Close Supervision
  • Working under Minimal Supervision
  • Working and Interacting With Management in a Professional and Courteous Manner
  • Working and Interacting With Co-Workers in a Professional and Courteous Manner
  • Working and Interacting With Guests in a Professional and Courteous Manner

 

ESSENTIAL ENVIRONMENT FUNCTIONS

  • Working Inside
  • Working in a Fast Paced Environment
  • Working in Dimly Lit Areas 

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