Resorts Casino Hotel

CROWD CONTROL SPECIALIST

ID
2020-2521
Job Locations
USA-NJ-Atlantic City
Category
Security
Position Type
On Call

Responsibilities

• Responsible for all security related functions at assigned areas.
• Responsible for ensuring guest safety through surveying and watching the crowd at all times.
• Works to prevent and resolve altercations amongst guests.
• Stops all inappropriate behavior immediately and in a professional manner.
• Responsible for checking guests’ identification to ensure they are age appropriate.
• Enforces capacity fire safety regulations.
• Familiarizes themselves with VIP guests and ensures that only VIP guests enter VIP areas.
• Maintains control by circulating through the crowd through tour of duty.
• Maintains constant vigilance to ensure the safety of patrons, employees and company property.
• Responsible for accurate reporting and completing Incident Reports and/or other reports as necessary.
• Enforces company security/safety regulations.
• Performs all security/safety related duties and responsibilities.
• Represents Company and its property to ensure all Casino regulations are adhered to at all times.
• Promotes positive public relations and excellent customer service.
• Performs other duties as assigned.

Qualifications

• High school diploma preferred.
• Previous experience in Special Events and Entertainment security preferred; public relations or casino security experience desired.
• CPR and AED certified or ability to obtain certification required.
• Controlled Force/Handcuffing certified or willing to complete certification.
• Excellent interpersonal and communication skills.
• Physically able to stand and walk for long periods of time.
• Ability to work in a noisy, smoke-filled environment.

Essential Functions

ESSENTIAL PHYSICAL FUNCTIONS

  • Standing
  • Walking
  • Sitting
  • Kneeling
  • Running
  • Lifting
    • Max Weight: 20 LBS
  • Pushing
    • Max Weight: 200 LBS*
  • Pulling
    • Max Weight: 200 LBS*
  • Carrying
    • Max Weight: 30 LBS
  • Bending
  • Stooping
  • Climbing Stairs
  • Climbing Ladders
    • Max Height: 6’
  • Working at a Height Level Above The Floor
    • Max Height: 8’
  • Finger Dexterity
  • Full Use of Both Hands
  • Crawling
  • Balancing
  • Throwing
  • Twisting
    • Reaching Max Height: 3’
  • Driving
  • Working On or With Moving Machinery
  • Working at Rapid Work Speed
  • Working in Isolation
  • Working Around People
  • Hearing Conversation
  • Hearing High Acuity
  • Speaking Clearly
  • Seeing Near
  • Seeing Far
  • Seeing – Depth Perception
  • Seeing - Color Vision
    • Other-Describe: *200 LB pushing & pulling weight concerns table games drop box detail

 

ESSENTIAL MENTAL FUNCTIONS

  • Writing English
  • Reading English
  • Speaking English
  • Working under Pressure/Stress
  • Speaking With Guests/Customers
  • Speaking With Employees
  • Working with Basic Math Skills
  • Making Decisions Based On Facts
  • Making Decisions Based On Data
  • Making Decisions Based On Personal Judgment
  • Making Accurate Measurements According To Set Standards
  • Planning and/or Supervising the Activities Others

 

 

ESSENTIAL INTERACTIVE FUNCTIONS

  • Working under Minimal Supervision
  • Working and Interacting With Management in a Professional and Courteous Manner
  • Working and Interacting With Co-Workers in a Professional and Courteous Manner
  • Working and Interacting With Guests in a Professional and Courteous Manner

 

 

ESSENTIAL ENVIRONMENT FUNCTIONS

  • Working Inside
  • Working Outside
  • Working in a Fast Paced Environment
  • Exposed To Chemicals Describe: oleoresin capsicum solution
  • Exposed To Dust, Fumes, Gases
    • Describe: tobacco smoke
  • Exposed To Smoke
  • Exposed To Excessive Noise
  • Working in Dimly Lit Areas
  • Working in Sudden Marked Changes of Temperature and Humidity
  • Exposed to physical contact with other person
  • Exposed to disorderly / disruptive persons
  • Exposed to loud and abusive persons
  • Exposed to physical training

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